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AlexCrane's avatar
AlexCrane
Frequent Visitor
9 years ago

Couldn't load the data for this visual

Hi,
 
I have a dataset which connects live to an on-premise database via the gateway. As of today (8/12/2016), some visuals in some reports are not working, but they arle working in Desktop. Some visuals are cards, others are charts. The error message is below. Is anyone able help/shed light on this issue?
 
 
Couldn't load the data for this visual
 
Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID8c9da319-0170-43ef-94df-e06a5f0c7c62
Request ID28bb1586-5e8b-4af7-837e-ec20b3e7e661
Correlation IDc7d0d047-283b-2cd0-d989-554f9ab66079
TimeThu Dec 08 2016 16:32:41 GMT+0000 (GMT Standard Time)
Version13.0.1700.761
Cluster URIhttps://wabi-europe-north-b-redirect.analysis.windows.net

 

 
Need Help

9 Replies

      • ukeasyproj's avatar
        ukeasyproj
        Helper II
        9 years ago

        I have the same issue, some visuals load, but others don't on DQ mode using power bi online

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi AlexCrane ukeasyproj elainam,

    As mentioned in Power BI Support,  users with Direct Query datasets for which they have defined calculated columns and then measures using those calculated columns will experience errors for any visuals using those measures. Engineers have identified the issue and are currently working on a fix.

    Thanks,
    Lydia Zhang

    • AlexCrane's avatar
      AlexCrane
      Frequent Visitor
      9 years ago

      Anonymous

       

      is this really going to take until 19/12/2016 to fix?!

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Hi AlexCrane，

        Please take a look at the update time in the support site. When this issue is solved, it will be removed from support site.

        Thanks,
        Lydia Zhang