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ALKhateeb's avatar
ALKhateeb
Regular Visitor
2 years ago

Couldn't load the data for this visual - web

Some users get this error on visuals temporarily while viewing the web for several hours and then it goes away without any change, then it affects other users, and so on, what is the problem? is thi...
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ALKhateeb's avatar
ALKhateeb
Regular Visitor
2 years ago

Still, I didn't get the answer this issue affects random users for some time then it goes away, this issue started from February until now, and I don't think maintenance activities go all this time, I used the default visuals and I don't use Denodo connector

  • PawelWrona's avatar
    PawelWrona
    Resolver II
    2 years ago

    What are the datasources behind the visual? Is it working in Import mode?

    • ALKhateeb's avatar
      ALKhateeb
      Regular Visitor
      2 years ago

      Yes import, oracle database source

      • PawelWrona's avatar
        PawelWrona
        Resolver II
        2 years ago

        Could you specify maybe what does it mean that part: "while viewing the web for several hours"? Could you please explain a bit more this usage pattern? Also, do you have similar error on any other dataset that you own and share with others? This seems rather weird, could be related to authentication issues, but more details are needed how this report is being used, and how it's different from other solutions.