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Aroth's avatar
Aroth
Icon for Advocate II rankAdvocate II
9 years ago

Couldn't load the data for this visual only for one visual

Hello All,    I created a report that is shared to a large amount of person with RLS. It's updating every month and everything was doing well until today.  One of the person that is using this rep...
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Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi Aroth,

 

Did you modify source data type of this visual? If you recreate a visual with same columns, does it works?

 

In addition, If the issue only appears on specific users, it may caused by cache files, perhaps you can ask him to clean up it and try again.

 

Regards,

Xiaoxin Sheng

  • Aroth's avatar
    Aroth
    Icon for Advocate II rankAdvocate II
    9 years ago

    Hi, 

    Thank you both for your answer.

    I already tried to recreate the visual with the same column and it doesn't worked.

    So folowing your advice I remove the cache directly on the "Options" Section in Power Bi desktop and load the report online again.
    I just asked the specific user to then "refresh" his page.=> Is that what you mean by "clean up" the cache ? Or how could he do it himself?

     

    Thanks, 

    Alix

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Hi Aroth,

       

      I just want these users test with another web browser and try to clean up cache files of browsers.

       

      Regards,

      Xiaoxin Sheng