Forum Discussion
Helper IVCouldn't load the data for this visual message
I have a few visuals on some reports that just started getting the below error today and I'm not sure why. They usually load fine and many other visuals are loading okay except a few. Does anyone know why or is there a known issue with the Service?
I even deleted and recreated the visuals but still get error messages.
Thanks,
Chris
I fixed myself by deleting the visuals, re-creating and setting the default matrix not drilling into the lowest level of details. Still not exactly sure why it started erroring out but that seemed to work. I also updated to the December '21 PBI Desktop version and re-published to the service.
Thanks,
Chris
7 Replies
- lbendlin
Super User
Please provide more context. What are the data sources behind these visuals? Your own, or someone else's data set?
chudsonThese are datasets from my published reports but I can't or my end users can't view them from the service and they are not new visuals. I've had them live and published for over 3 yrs and now they dont work so not sure what is going on. The datasets are linked to our sql database tables. Also i have no issues viewing the visuals from my desktop / pbix file.
Thanks
- lbendlin
Do they feed off a composite data model, or are all data sources"only" SQL server?
- chudson
They are all SQL Server Azure Data tables with a few master tables housed on SharePoint.
Thanks,
Chris
- lbendlin
If you have a Pro license you can consider raising a Pro ticket at https://powerbi.microsoft.com/en-us/support/pro/
- chudson
Thanks Yeah I have an open ticket pending so hopefully that will help get this resolved.
- chudson
I fixed myself by deleting the visuals, re-creating and setting the default matrix not drilling into the lowest level of details. Still not exactly sure why it started erroring out but that seemed to work. I also updated to the December '21 PBI Desktop version and re-published to the service.
Thanks,
Chris
