Couldn't load the data for this visual in Power BI Service

[danextian]

Hello,

I added a report to a workspace which other users are view-only members and admins of.

The report shows fine for the admins but not for the members. They're getting this error plus the visuals with "x" enclosed in a circle.

Couldn't load the data for this visual

Couldn't retrieve the data for this visual. Please try again later.

Please try again later or contact support. If you contact support, please provide these details.

Http Status Code401

Activity ID67500035-b03c-4003-aabf-f2fe5936d1c6

Correlation IDe56fbed4-acdb-34c2-182b-2bba168445e7

Request ID4c1e6ba1-7e59-57b9-2311-335d51e5e937

TimeThu Jun 08 2017 16:25:26 GMT+0800 (Taipei Standard Time)

Version13.0.1700.2465

Cluster URIhttps://wabi-us-east2-redirect.analysis.windows.net

Even viewing through the workspace apps link doesn't work.

[Anonymous]

@danextian Is it all visuals, or just one? What visual, out of the box or custom?

[danextian]

hi @Anonymous,

All visuals are affected even the text boxes. The tiles on the dashboards where these visuals are pinned to are also affected.  There's no RLS error message or something like that.

The visuals started loading correctly only after I shared with them the dashboards but sharing shouldn't be necessary since they already had access to the workspace.

[danextian]

Could this be a PBI Service bug?

[schedde]

Same exact issue. Workgroup has members who can't access a report (not a part of dashboard). But admins of the group can.