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Tsvetan_BG's avatar
Tsvetan_BG
New Member
5 years ago

Couldn't export to PowerPoint

Hi all, I have some issues with Power BI report on Service. When I want to export the whole report to PowerPoint it gives me the wrong message: After many tries, I found that only one slide o...
Need Help
collinq's avatar
collinq
Super User
5 years ago

Hey Tsvetan_BG ,

 

It may be that something is out of sync.  That is an idea- make sure that Desktop and Gateway and any other bits that you have installed are all at the latest and greatest.  If that doesn't do anything please put in a ticket AND let us know the resolution.

 

Tsvetan_BG's avatar
Tsvetan_BG
New Member
5 years ago

Hi collinq and thanks!

My desktop version is 2.88.1144.0 64-bit (December 2020) and I suppose it is the latest one. But what is the relation between PPT export possibility and desktop version? PPT export is Service related function, right?

I've already exhausted from "try-to-fix" this issue..

  • collinq's avatar
    collinq
    Super User
    5 years ago

    Hi Tsvetan_BG ,

     

    Yes , as of today that is the latest version 🙂   .  You are right that PPT export is a Service related function.  But, my thinking is that if you have an older version of PBI then what you are publishing is not in "sync" with the behind-the-scenes-data-bits-that-make-things-happen. I was hoping it would be something dramatic like that you are using a year old version of desktop....but, you are not.

    I think your next step might be to create a support ticket with Microsoft and have them research with you if there is something unique to you or your tenant.