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Tsvetan_BG's avatar
Tsvetan_BG
New Member
5 years ago

Couldn't export to PowerPoint

Hi all,

I have some issues with Power BI report on Service. When I want to export the whole report to PowerPoint it gives me the wrong message:

After many tries, I found that only one slide of the current report didn't export. If I hide it - the whole report is exported without any issue. I didn't do any changes to this slide and suddenly it couldn't export to PowerPoint.

Do you have any ideas what might've caused this issue? Is there any filter that denied PPT export on the current slide or not?

Thanks!

Need Help

7 Replies

  • collinq's avatar
    collinq
    Super User
    5 years ago

    Hi Tsvetan_BG ,

     

    This article explains the limitations Export entire reports to PowerPoint - Power BI | Microsoft Docs   But, I have not heard of an ENTIRE export not working because of just one tab.  Do any of the other limitations apply that might be affecting it (like you have 51 tabs and it just so happens that when you hide one, you get back to 50)?

    Other options are to try in another browser, try it again and see if there is any difference, perhaps clear your browser cache or even perhaps breaking the file up to smaller chunks?

     

    • Tsvetan_BG's avatar
      Tsvetan_BG
      New Member
      5 years ago

      Hicollinq ,

      Thanks for your feedback. Actually, I tried your suggestions... opened via Google Chrome, IE, and Mozilla Firefox - nothing changed. It gives the same error. I have 49 slides in my report (hidden and visible together).... I didn't face such an error a month ago (2-3 weeks), didn't change anything in my slides... very strange for me!
      This led me that there are new updates run for PBI service.. I do not have any other explanation for this behaviour...

      • collinq's avatar
        collinq
        Super User
        5 years ago

        Hey Tsvetan_BG ,

         

        It may be that something is out of sync.  That is an idea- make sure that Desktop and Gateway and any other bits that you have installed are all at the latest and greatest.  If that doesn't do anything please put in a ticket AND let us know the resolution.

         

  • PekkaKytosaho's avatar
    PekkaKytosaho
    Frequent Visitor
    4 years ago

    Hi all,

    same problem here. Can not export Powerpoint - problem started this week.

     

    In service there is dataset and report made in same desktop file. Export to Powerpoint of that report is working fine.

     

    With other reports done from that same dataset also in in service and same workspace (different language versions) are not working. Reports have only four tabs.

     

    Thank you.

    • Tsvetan_BG's avatar
      Tsvetan_BG
      New Member
      4 years ago

      Hello,
      What to say?
      This issue was solved by itself. I didn't do anything. After a while, everything starts working properly! What was the problem, I am sorry but I can not say!
      Try to export slide by slide just to check does it work? If works, most probably will be available soon.