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Hi,
This is regarding one of the powerbi, we have deployed in a workspace in app.powerbi.com.
In one of the tab, a matrix visuals is throwing error "Couldn't load data for this visual" for some user.
The error message is:
Activity ID: e1be7063-fee9-44c6-b0ac-c4c1ccd38d21
Request ID: 4fa572dd-629c-4cba-926b-63b71bb00c75
Correlation ID: ab6a043d-f48b-2f11-1e42-4d65e90c289a
Time: Tue Jan 25 2022 12:27:13 GMT-0600 (Central Standard Time)
Service version: 13.0.17535.37
Client version: 2201.3.09697-train
Cluster URI: https://wabi-us-east2-c-primary-redirect.analysis.windows.net/
And for rest of the other users, the visual is working fine.
Can anyone help to understand how to resolve the same ?
Hi,
Today i got the same error in Premium capacity for some visualization.
it is working fine in Non-Premium capacity.
so please fix it.
Hi, @Anonymous
Has your problem been solved, if so, please consider Accept a correct reply as the solution or share your own solution to help others find it.
Best Regards
Hi, @Anonymous
Are these users who see the error reported members of the workspace where the dataset is located? The users need to be members of the workspace or if the datasets are in separate workspaces then the users need to be also members of those 2 workspaces.
Now, External users to consume your report means 2 solutions, Either you give them or add them as guests to your workspace with at least a Pro license or the workspace itself needs to move from shared capacity to premium capacity.
Here is a link to Limitations:
Best Regards,
Community Support Team _Charlotte
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Did you see this Community post?
Solved: Re: Service: "Couldn't load the data for this visu... - Microsoft Power BI Community
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