Could not register datasource in gateway

[Sinerka01]

Greeting experts....

I stuck on error "We could not register this data source for any gateway instances within this cluster. Please find more details below about specific errors for each gateway instance" when I try to add datasource in my gateway.

Here is the error code when I klik USER

Activity ID: 9464a466-372a-4aa7-b684-37a55c828480
Request ID: 282215c7-e008-9442-e8ce-7e59669ba1af
Correlation ID: 6f661046-4dd8-16ff-9f5e-a62c22bc31ce
Status code: 404
ecsCorrelationId: 9464a466-372a-4aa7-b684-37a55c828480
Time: Mon Jul 05 2021 11:32:10 GMT+0700 (Indochina Time)
Service version: 13.0.16322.55
Client version: 2106.3.06645-train
Cluster URI: https://wabi-south-east-asia-b-primary-redirect.analysis.windows.net/

Can somebody help me because I cannot create gatewaya thus I cannot create refresh schedule. Thanks in advance....

[v-yangliu-msft]

Hi  @Sinerka01 ,

1. Whether the gateway is updated to the latest version, if not, update it to the latest version

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-update

2. The credentials under the gateway cluster settings are entered incorrectly (for example, the password has been updated recently or the password of the login account has been recently changed, but the gateway settings have not been updated), if the password of this account is set to expire or the password of the data source is not updated, the user may receive a connection error. So please check/update for fields - contact information and password under Gateway Cluster settings.

3. Stop the On-Premises Data Gateaway Services and restart them again.

This is the related document, you can view this content:

https://community.powerbi.com/t5/Service/Gateway-Error-quot-Unable-to-connect-We-encountered-an-erro...

https://community.powerbi.com/t5/Issues/Gateway-cannot-connect-to-data-source-on-desktop/idc-p/46044...

https://community.powerbi.com/t5/Issues/Unable-to-connect-This-data-source-cannot-connect-to-all-gat...

https://community.powerbi.com/t5/Issues/Enterprise-Gateway-Folder-connection-error/idc-p/638197#M399...

Best Regards,

Liu Yang

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