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RubaBranco
Regular Visitor

Could not load data for this visual error - Analytics pane related

Hello, i have a dashboard that i built in Power BI Desktop and it works fine there and used to work fine in the Power BI service (cloud) too.

RubaBranco_1-1724922120763.png

That was until last week where, after it refreshed, the visuals using percentile lines started to give this error:
Captura de ecrã 2024-08-29 095739.png

It is in portuguese, it translates to: "It was not possible to load the data for this visual element. See details."
Th details are as follows:

RubaBranco_0-1724922089585.png


The day after ir occured last week it solved itself, but this week the error isnt going away, any suggestions?
Thanks in advance

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @RubaBranco ,
We can troubleshoot your issue step by step:
1. We check the refresh history of your semantic model in the service to see if there are records of refresh failure or refresh timeout.

vxingshenmsft_2-1724986622791.png

 


2. Check if all data sources are connected properly and see if you need new update credentials or access to data sources.

vxingshenmsft_3-1724986682329.png


3. You can publish the updated report to the service to see if the problem exists and whether it is a workspace problem.
4. If the data source has been deleted, renamed or moved, this issue may occur if the source is offline, or if permissions have been changed. Check that the source is still in the specified location and that you still have access to it.
Below is a list of solved cases and related documents I found for you. I hope you find them helpful.

Troubleshooting tile errors - Power BI | Microsoft Learn
Solved: Error: Couldn't load the data for this visual - Microsoft Fabric Community

Best regards,
Community Support Team_ Tom Shen

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Anonymous
Not applicable

Hi @RubaBranco ,
We can troubleshoot your issue step by step:
1. We check the refresh history of your semantic model in the service to see if there are records of refresh failure or refresh timeout.

vxingshenmsft_2-1724986622791.png

 


2. Check if all data sources are connected properly and see if you need new update credentials or access to data sources.

vxingshenmsft_3-1724986682329.png


3. You can publish the updated report to the service to see if the problem exists and whether it is a workspace problem.
4. If the data source has been deleted, renamed or moved, this issue may occur if the source is offline, or if permissions have been changed. Check that the source is still in the specified location and that you still have access to it.
Below is a list of solved cases and related documents I found for you. I hope you find them helpful.

Troubleshooting tile errors - Power BI | Microsoft Learn
Solved: Error: Couldn't load the data for this visual - Microsoft Fabric Community

Best regards,
Community Support Team_ Tom Shen

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

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