Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Could not connect to datasource

Hi Guys,

 

I have a premium capacity workspace and added a viewer without Pro Licence. That user has also read permissions on the dataset.

So here is my problem:

When I asked the user if he can read the report he is able to open it, but  the message " could not connect to datasource " appears.

We are using a gateway to connect with the datascource.

 

Can anyone tell me what is wrong?

 

Need Help
  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi Guys, the problem has solved. It was caused by an a4 sku, so we can't share reports to free users.

     

     

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Hi Guys, the problem has solved. It was caused by an a4 sku, so we can't share reports to free users.

     

     

  • v-easonf-msft's avatar
    v-easonf-msft
    Community Support
    6 years ago

    Hi , Anonymous 

    Which data sources do these reports get data from? Which connection mode do you use, import, DirectQuery or Connect Live? 

    It is suggest you check if the data source in Manage Gateways and credential in Dataset Settings for the dataset are fine. Also please check the Privacy level setting for  data source in Manage Gateways section. 

     

    Best Regards,
    Community Support Team _ Eason