Forum Discussion

SteveKnibbs's avatar
SteveKnibbs
Regular Visitor
8 years ago
Solved

Could Not Load the Data from this Visual

I have a published report with visuals which does not refresh or allow me to drill down to the data.   Thedetailed error data is as follows:   Couldn't load the data for this visual Couldn't re...
Conarl_on_BI's avatar
Conarl_on_BI
Helper III
8 years ago

Hi Steve,

I would take the following steps to trouble shot.

1. Create a simple report in Power BI desktop to confirm if I can see visualization outside of the services.

2.Check the user and pw to the datsource associted to the reports.

3. If a gateway is involved check if the gateway is online

 

thanks,

Conarl_On_Bi

SteveKnibbs's avatar
SteveKnibbs
Regular Visitor
8 years ago

The visualisations can be seen within the application and user names and passwords are the same between both the desktop application and the cloud service. The gateway is connected and running.

  • Conarl_on_BI's avatar
    Conarl_on_BI
    Helper III
    8 years ago

    Awesome glad I would help you. Provide your kudos..Lol. Let me know if you have any future issues.  

    • SteveKnibbs's avatar
      SteveKnibbs
      Regular Visitor
      8 years ago

      The published reports and the corresponding dashboards still do not update though!

      • Anonymous's avatar
        Anonymous
        Not applicable
        8 years ago

        Hi SteveKnibbs,

         

        Any RLS setting on published report? If this is a case, you need to assign roles to users.

        Row-level security (RLS) with Power BI

         

        Regards,

        Xiaoxin Sheng