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odraode's avatar
odraode
Frequent Visitor
10 years ago

Cortana integration Issue

Good evening, today I'm trying Cortana Intergration with Power BI Service. And i think I've done all necessary setting up but Cortana doesn't show me any result on my PC.   Hope someone of you can...
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odraode's avatar
odraode
Frequent Visitor
10 years ago

It seems to be that the requirements to work are:
- Connect work or school account in windows
- Connect work or school account in Cortana
- Enable Cortana search on the dataset in PowerBI
- Create Cortana Pages in PowerBI and add the question phrases (to increase 'matches' in PowerBI).

 

Hello, thanks. If I'm not wrong I've done the exact same steps. What do you think? Can you confirm that from the screenshots above?

 

Thanks!

PatrickPilz's avatar
PatrickPilz
Advocate II
10 years ago

It may also be a language support issue. Just for fun, I would see if you get different results if you switch Cortana to US English.

  • GrahamKnowles's avatar
    GrahamKnowles
    Resolver I
    10 years ago

    I have the same issue here - tried all of the above but still no joy 

    • PatrickPilz's avatar
      PatrickPilz
      Advocate II
      10 years ago

      It seems there is another issue. Somehow, the version numbers are somewhat confusing. My Lumia 830 says that I run OS Build 10.0.14295.1000. To make it work though, I needed to install the Windows Insider app, and install with "Insider Slow" the most current build. I did not get it to work with the current "Production" release, nor with the "Release Preview". "Insider Fast" left my phone in an endless loop rebooting and crashing.

      Confusing is, even though there was a major update installed on the phone, the release version number showing in the phone remained the same. Still build 1511 with the version number above. Different software, same version number.

      • PatrickPilz's avatar
        PatrickPilz
        Advocate II
        10 years ago

        I found another issue. I have not been able to entirely replicate it: The service seems to work on my phone intermittingly. Entering the sames search term on my Lumia 830 suggests sometimes a query from Power BI, sometime it does not. On my surface Pro the same thing keeps happening. My suspicion is that this has to do with Cortana indexing the personal content in the cloud. Whenever I have the issue that Power BI does not appear in Cortana, I see under "My Stuff" that "Results may be incomplete while we are still indexing your stuff". It is not the other way around though, "Still indexing my stuff" does not mean that Cortana does not work.

        In saw in other posts, that they suggest logging out and back into Office 365. I am not sure that this is the answer. It seems that patience actually works too.