Forum Discussion

rajiv_tarafdar's avatar
rajiv_tarafdar
Helper I
8 years ago

Cortana Integration with Power BI not working

Hi Guys,    We have been facing similar issues with Power BI Service and Cortana Integration for the last few days.   Background  Reports and Cortana Cards that were previously working are no m...
Need Help
v-piga-msft's avatar
v-piga-msft
Resident Rockstar
7 years ago

Hi rajiv_tarafdar, 

2. you shuld note that name the page and add alternate names when you create the cortana card in power bi desktop. Cortana uses these names when it searches for results. 

5. By my tests, I'm afraid that the cortana will not work with Q&A if you don't have a cortana card.

 

When you ask a question in Cortana, Power BI answers from report pages designed specifically for Cortana. Potential answers are determined by Cortana on the fly directly from the Cortana answer cards already created in Power BI. 

 

For your other questions, I'm not sure either.

 

If you still can't get Cortana to work with Power BI? Try the Cortana troubleshooter.

 

In addition, you could have a good look at this video and you could email with the lecturer if you have some problems.

 

Best Regards,

Cherry

rajiv_tarafdar's avatar
rajiv_tarafdar
Helper I
7 years ago

Hi Cherry, 

 

Thanks for the suggestions. 

I have followed all the recommendations and troubleshooting steps yet Cortana is unable to find the contents. 

Here is an example. I have created this and tried to search for it in many way including the tags. it still does not find it. This was uploaded last Thursday to PowerBI.com 

 

When I search for the words "Cortana Card" it shows me a report that was deleted last week and is not there in my workspace. 

Seems like Power BI and Cortana Itterance has a massive time lag for refreshes.

 

When I test the same feature on my Desktop, it cannot show the report currently availale in my workspace but shows the Cortana Card Report that was deleted. 

 

Any idea why this is happening and how can I fix this?

 

Thanks

 

 

 

  • v-piga-msft's avatar
    v-piga-msft
    Resident Rockstar
    7 years ago

    Hi rajiv_tarafdar,

     

    You create another Cortana Card with simple data and publish the report to Power BI Service to test if you could search for it in  https://app.powerbi.com/cortana/test?

     

    If you still cannot search for it, I'm afraid that you didn't connet the Cortana successfully. You 'd better create a support ticket to get further help.

     

     

     

    Best  Regards,

    Cherry

    • rajiv_tarafdar's avatar
      rajiv_tarafdar
      Helper I
      7 years ago

      Thanks Cherry. I already raised an issue with microsft on the 7th of Sep however I have heard nothing from them. Are there any other avenues to reach microsoft support on? 

      • rajiv_tarafdar's avatar
        rajiv_tarafdar
        Helper I
        7 years ago

        Having tested this over the last few days I am very confident the PowerBI web service and cortana test page have a massive time lag for refresh. The Cortana Reports I published last Friday and early yesterday are not appearing in the UTTERANCE test results yet the Cortana Section does not show the Report or is able to Filter on the values in the Report.