Forum Discussion
Copy Visual Icon Not Appearing
- Anonymous6 years ago
Ok, so I did a support ticket with Microsoft. There is a work arround, if you change to a report that doesn't have the copy visual button, you can refresh your browser and the button will appear afterwards. So you have to refresh the browser for it to work in the app.
The lady said she will escalate the issue because it didn't work in Chrome nor in Edge without refreshing.
v-deddai1-msft - see image below taken from an App where the Copy Visual icon is visable. I can't find anything that's different between the 2 reports and 2 different Workspaces that would cause the Copy Visual icon to appear in one App but not another.
I'm having the same issue, in all of my reports in the workspace I see the copy visual icon but when I go in the app the icon only appear for 1 of the report. Shouldn't the app mirror the workspace?
- venal6 years agoMemorable Member
andrew_796 Anonymous
I tried to check the same with the report for the "Copy visual as image".
It is not working as expected and just pasted the text details about the visual.
Please create a support ticket to the team for the issue to investigate.
Please find the above link for the issue and vote for the issue. If someone is face the issue with above feature, they wil aware that someone already posted and escalated to the team.
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venal.
- andrew_7966 years agoHelper I
venal - my problem is that the Copy Visual icon is not even visible within the App. The Copy Visual works perfectly for the same report in the Workspace but it disappeas in the App.
- Anonymous6 years agoNot applicable
Ok, so I did a support ticket with Microsoft. There is a work arround, if you change to a report that doesn't have the copy visual button, you can refresh your browser and the button will appear afterwards. So you have to refresh the browser for it to work in the app.
The lady said she will escalate the issue because it didn't work in Chrome nor in Edge without refreshing.