Forum Discussion

andrew_796's avatar
andrew_796
Helper I
6 years ago
Solved

Copy Visual Icon Not Appearing

I am not able to copy a visual from the App however the copy visual icon does appear in the dedicated workspace. Any ideas? 

  • Anonymous's avatar
    Anonymous
    6 years ago

    Ok, so I did a support ticket with Microsoft. There is a work arround, if you change to a report that doesn't have the copy visual button, you can refresh your browser and the button will appear afterwards. So you have to refresh the browser for it to work in the app.

     

    The lady said she will escalate the issue because it didn't work in Chrome nor in Edge without refreshing.

10 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion
    Sorry, can you clarify. You see the icon to copy the visual but you cannot copy the visual, you get an error, ?
    • andrew_796's avatar
      andrew_796
      Helper I

      I am allowed to copy the visual in the Workspace, however in the App where the report is published the Copy Visual icon is not visible and therefore I cannot copy the visual. 

      • v-deddai1-msft's avatar
        v-deddai1-msft
        Community Support

        Hi andrew_796 ,

         

        Based on my test,we cannot copy visual directly in app. But we can copy the visual from the report after we copy report from app.

         

        Best Regards,

        Dedmon Dai

  • Anonymous's avatar
    Anonymous
    Not applicable

    Anonymous thank you for posting the reply for the support, but its pity that they have this simple option in the desktop app 😞