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GeirBerge1463's avatar
GeirBerge1463
Helper I
2 years ago

Copilot is missing for some users

We've enabled Copilot for Power BI, as well as connected to the appropriate capacity. We find that users, even with adm privileges, don't see the Copilot icon in Power BI services, with other users s...
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GeirBerge1463's avatar
GeirBerge1463
Helper I
2 years ago

1) I understand from your description that you have turned on and have the appropriate permissions in your tenant and this works for some workspaces and not others: --> Correct

2)  I believe that for copilot to work in a workspace that workspace has to be F64 or Premium capacity - are those workspaces that type? --> Yes

3) The next item is that for a user to see the Copilot option they must be Contributor role in that workspace --> User have Admin premission and still Copilot is now showing

User is an Power BI modell developer and have admin. We also see that the user can see The Copilot, but the strage is that this workspace is not connected to premium capasity 

collinq's avatar
collinq
Super User
2 years ago

Hey GeirBerge1463 ,

 

So, based on #3 and your comment below all is working now?

  • GeirBerge1463's avatar
    GeirBerge1463
    Helper I
    2 years ago

    No not at all. I dont answear that?

    • collinq's avatar
      collinq
      Super User
      2 years ago

      Hey GeirBerge1463 ,

       

      I was confused becuase you said that it was "now" working.  I am guessing that you meant "not" working.  If you have met the criteria and it works sometimes and not other times it might be time for a ticket with Microsoft.  And, please let us know that end result so that we all can learn from this.