Forum Discussion
JonPBNES
1 year agoHelper I
Copilot Narrative not appearing for many users
A copilot narrative visual is not resolving in an app, showing a "Your organisation doesn't allow co-pilot in this workspace" error. The visual is resolving for some users, but seemingly only tho...
- 1 year ago
Hi JonPBNES
Thanks for confirming that it’s a regular organizational app.
It seems like you're having issues with the Copilot narrative not showing up in your app, along with an error saying "Your organisation doesn't allow co-pilot in this workspace." Here are some steps to troubleshoot :- Your Fabric tenant admin must enable Copilot in the Fabric admin portal. Ensure that the relevant tenant switch is enabled before you start using Copilot.
- Users must have admin, member, or contributor access to a workspace that supports Copilot.
- Users accessing Copilot features must have appropriate licenses (e.g., Power BI Pro or Premium).
- If only Pro users are seeing the visual, it's likely that non-Pro users lack access to the workspace or capacity.
- Even if the workspace is on a P1 capacity with Copilot enabled, Copilot visuals won’t render for users with only a Free license, especially when viewing reports through organizational apps.
- If the issue affects only non-Pro users, it’s likely license-related.Test by assigning a Pro license to an affected user to confirm.
Hope this helps !!
Thank You..