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JonPBNES's avatar
JonPBNES
Helper I
1 year ago
Solved

Copilot Narrative not appearing for many users

A copilot narrative visual is not resolving in an app, showing a "Your organisation doesn't allow co-pilot in this workspace" error.  The visual is resolving for some users, but seemingly only tho...
  • v-aatheeque's avatar
    v-aatheeque
    1 year ago

    Hi JonPBNES 
    Thanks for confirming that it’s a regular organizational app.

    It seems like you're having issues with the Copilot narrative not showing up in your app, along with an error saying "Your organisation doesn't allow co-pilot in this workspace." Here are some steps to troubleshoot :

    • Your Fabric tenant admin must enable Copilot in the Fabric admin portal. Ensure that the relevant tenant switch is enabled before you start using Copilot.
    • Users must have admin, member, or contributor access to a workspace that supports Copilot.
    • Users accessing Copilot features must have appropriate licenses (e.g., Power BI Pro or Premium).
    • If only Pro users are seeing the visual, it's likely that non-Pro users lack access to the workspace or capacity.
    • Even if the workspace is on a P1 capacity with Copilot enabled, Copilot visuals won’t render for users with only a Free license, especially when viewing reports through organizational apps.
    • If the issue affects only non-Pro users, it’s likely license-related.Test by assigning a Pro license to an affected user to confirm.

    Hope this helps !!

    Thank You..