Forum Discussion
JonPBNES
1 year agoHelper I
Copilot Narrative not appearing for many users
A copilot narrative visual is not resolving in an app, showing a "Your organisation doesn't allow co-pilot in this workspace" error. The visual is resolving for some users, but seemingly only tho...
- 1 year ago
Hi JonPBNES
Thanks for confirming that it’s a regular organizational app.
It seems like you're having issues with the Copilot narrative not showing up in your app, along with an error saying "Your organisation doesn't allow co-pilot in this workspace." Here are some steps to troubleshoot :- Your Fabric tenant admin must enable Copilot in the Fabric admin portal. Ensure that the relevant tenant switch is enabled before you start using Copilot.
- Users must have admin, member, or contributor access to a workspace that supports Copilot.
- Users accessing Copilot features must have appropriate licenses (e.g., Power BI Pro or Premium).
- If only Pro users are seeing the visual, it's likely that non-Pro users lack access to the workspace or capacity.
- Even if the workspace is on a P1 capacity with Copilot enabled, Copilot visuals won’t render for users with only a Free license, especially when viewing reports through organizational apps.
- If the issue affects only non-Pro users, it’s likely license-related.Test by assigning a Pro license to an affected user to confirm.
Hope this helps !!
Thank You..
tharunkumarRTK
1 year agoSuper User
I think the senario you exaplined does not fall under any of the limitations that are documeted in this article.
But there is one point, here
by any chance have you embedded your report, to make it accessible to your customers who does not have an account in your tenant ?
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