Forum Discussion
Connection to datamart broken
- 1 year ago
The error you’re seeing typically occurs due to SSL/TLS handshake issues between your client (Excel or Power BI) and the datamart server. Here are some steps to troubleshoot:
1. Verify Credentials: Double-check that your Microsoft account has permission to access the datamart.
2. Check Network and Firewall: Ensure no firewall or network security rule is blocking the connection.3. Update Excel and Drivers: Make sure Excel, Power BI, and SQL Server drivers are up-to-date, as updates often fix SSL issues.
4. Connection String: Confirm that the SQL connection string is correctly formatted and hasn't changed.
5. SSL/TLS Settings: Check if your organization has updated security protocols that could affect SSL/TLS versions.
If the issue persists, reach out to your IT team or Microsoft support for further assistance, as server-side configuration changes may be required.
Thanks for the reply from FarhanJeelani, please allow me to provide another insight.
Hi JS23 ,
You can try connecting using the Windows account instead of the Microsoft account.
Also, please refer to the following link which documents this error.
Errors when applications try to connect to SQL Server in Windows - Windows Server | Microsoft Learn
Best Regards,
Dengliang Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.