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G_CR_23's avatar
G_CR_23
Icon for Helper I rankHelper I
3 years ago

Connection Error: Your file was published but disconnected

Hi all, i'm facing some issues with a composite model (1 pbi dataset, 1 googlesheet and 1 table from a sql server). When i publish there is an error message "Your file was published but disconnec...
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collinq's avatar
collinq
Icon for Super User rankSuper User
3 years ago

Hey G_CR_23 ,

 

Thanks for the long explanation!  I have done a bunch of searches and talked with a couple people and don't have a much better/newer answer.  One thing I ran across was to absolutely confirm that the data source settings in the pbix file is the same as the data source in the Service.  I would suspect that this is not your issue but just checking.

 

I think that this might be time to create a ticket.  Please let us know the result if you do create a ticket.

usachrys's avatar
usachrys
Frequent Visitor
2 years ago

Hello,
The data source credentials is greyed out, what can be done in that case?