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DataHero's avatar
DataHero
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1 year ago
Solved

Connect to AWS from Service

Hello forum,

 

a client of my has a problem to connect to a AWS database from the PBI service.

When he tries to initially connect via the gateway with his data source credentials he gets following error message:


his connection works in the desktop app but not in service.
he is admin in the security group in AWS. Even if public access is enabled, a connection cant be set up.

Does someone know what the cause could be?

 

Kind regards,
DataHero

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi DataHero , hello lbendlin, thank you for your prompt reply!

     

    I agree with lbendlin's suggestion. Additionally, you might find the following article helpful for more information on connecting the Microsoft Power BI service to AWS data sources:

     

    Connecting the Microsoft Power BI service to AWS data sources - Using Microsoft Power BI with the AWS Cloud

     

    Best regards,

    Joyce

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



     

    • DataHero's avatar
      DataHero
      Icon for Helper I rankHelper I

      Hi,

      thank you both for your support!
      I will follow your suggestion and try it together with the client.

      Kind regards,
      DataHero