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icassiem's avatar
icassiem
Icon for Post Prodigy rankPost Prodigy
1 year ago

Connect and import the Published Zendesk APP Datasets as a DataSource

Hi,

 

I have logged a request recently but were no able to implement a sustainable solution as the power automate option was not approved by IT Solved: Re: Zendesk Connectivity - Beta does not work - Microsoft Fabric Community

 

I came across, Connect to Zendesk with Power BI - Power BI | Microsoft Learn which is Zendesk app published within PBI

I want to know, can i publesh the app, expose the datasets for me connect to the datasources  via desktop. The data i am looking for is azendesk dashboard table export of over 5000 records. 

 

Please help, i looked at the custom API paging and did not win. Hoping now i can publish this app and connect to the datasets of the APP.

 

Regards

Need Help

13 Replies

  • lbendlin's avatar
    lbendlin
    Icon for Super User rankSuper User
    1 year ago

    You would need to ask your tenant admin to install the template app for you.

    • icassiem's avatar
      icassiem
      Icon for Post Prodigy rankPost Prodigy
      1 year ago

      Hi, thank you lbendlin 

      I have pbi and zendesk admin access, is this OK or does it need to be the azure admin?

       

      Also would it work to connect desktop and service to the apps datasource once installed and published?

       

      • lbendlin's avatar
        lbendlin
        Icon for Super User rankSuper User
        1 year ago

        Have you tried to install the template app? It will tell you if you have the required permissions.

  • SaiTejaTalasila's avatar
    SaiTejaTalasila
    Icon for Super User rankSuper User
    1 year ago

    Hi icassiem ,

     

    I never used Zendesk if you have the API documentation and proper authentication details (API key 0r basi credentials etc,..) then you will be able to pull the data.

    These are important considerations you to focus on-

    Relativepath, query parameters, API limitations and pagination(odata.next link if it is showing in your first page response on post man or power shell when you call that rest API endpoint).

     

    I hope it will be helpful.

     

    Thanks,

    Sai Teja