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icassiem's avatar
icassiem
Icon for Post Prodigy rankPost Prodigy
2 years ago

Connect and import the Published Zendesk APP Datasets as a DataSource

Hi,   I have logged a request recently but were no able to implement a sustainable solution as the power automate option was not approved by IT Solved: Re: Zendesk Connectivity - Beta does not work...
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icassiem's avatar
icassiem
Icon for Post Prodigy rankPost Prodigy
2 years ago

Hi, thank you lbendlin 

I have pbi and zendesk admin access, is this OK or does it need to be the azure admin?

 

Also would it work to connect desktop and service to the apps datasource once installed and published?

 

lbendlin's avatar
lbendlin
Icon for Super User rankSuper User
2 years ago

Have you tried to install the template app? It will tell you if you have the required permissions.

  • icassiem's avatar
    icassiem
    Icon for Post Prodigy rankPost Prodigy
    1 year ago

    Once installed, how does desktop/services connect to the sources is it possible?

    • lbendlin's avatar
      lbendlin
      Icon for Super User rankSuper User
      1 year ago

      When you launch the app you will be asked for the connection details and credentials.

      • icassiem's avatar
        icassiem
        Icon for Post Prodigy rankPost Prodigy
        1 year ago

        Hi

        I am not sure, you are following what I am trying to do. Sorry, for not being clear

         

        I don't really want to use the app but the datasource of the app for my set of kpi. Once app published are the dataources exposed on the services for desktop to connect and connection from the app source?