Forum Discussion
Configure Gateway Installation?
Hi MojoGene
When working with SQL Server databases and the On-Premise gateway ensure that the name you use to connect to your databases is identical when setting up the connection in your gateway settings in the Power BI Service.
For example when connecting in Power BI Desktop you put in the following names:
Server Name: DatabaseServer1
Database Name: Sales
Now when in the Power BI Service if you had to put the following it would not work
Server Name: DatabaseServer1.mydomain.com
Database Name: Sales
This is because the Power BI Service looks at the Power BI Desktop file and where they match exactly, it will determine that these are the same, and then enable the data refresh, as well as the direct query.
guavac:
Thanks for the reply. Not sure where I was going wrong, but I uninstalled the gateway, restarted and then installed the personal gateway. Everything is connected now and the personal gateway will serve my needs.