Forum Discussion
Conditional Access Policy results in B2B guest user access denial
Turns out the issue is that the Power BI Service app is called something else in Entra ID for GCC. While we were excluding "Power BI Service" in the CAP, that was referring to the commercial cloud version of Power BI. What we needed to exclude was "Microsoft Power BI Government Cloud" instead. The search functionality in the CAP exlusion menu is so bad that when we entered "Power BI", the app we needed to exclude didn't show up in the list of results because it began with "Microsoft". Very frustrating!
Hi PoPQ ,
You can try to include the following services and applications in the allowed list: Power BI service, Office 365, SharePoint, Microsoft Teams, Azure Active Directory, and other identity-related services.
In addition, make sure that external users are assigned the correct workspace roles in the Power BI admin portal to allow external guest users to access and share content. Also, review the Conditional Access Policy to ensure there are no other restrictions preventing external users from accessing the Power BI report.
Best Regards,
Zhu
Community Support Team
If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thanks for these suggestions. We tried all of these options to no avail.