Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Reply
PremK
Helper II
Helper II

Client Gateway Unreachable Error CLOUD Connection || EMERGENCY

My Reports in Service Refreshed with help of Gateway CLOUD connection for last 6 months, the Data source was Amazon Redshift.
But suddunly yesterday an error shows like this 

PremK_0-1716564628094.png

 


Kindly help me to resolve this error

3 REPLIES 3
collinq
Super User
Super User

Hi @PremK ,

 

The error is stating that there is a problem reaching the table "vw_obt_rxtran_report".  Based on the naming convention, that is probably a view actually.  So, I would start researching there.  For example:

1. Is that table still there?

2. Did the name of it change?

3. Did some/all/most/one of the fields that you are using from that view get removed?

4. Did permissions for that change?

5. Is there data in that view?

6. Did something happen in the network to make that view unreachable?

7. Did the permission you are using to reach that view change?

8. Is the server where that data resides still the same?  




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




But Mr. collinq

 

The error showing is - DM_GWPipeline_Client_GatewayUnreachable","pbi.error"

 

and i had checked the Data Source there is no changes in tables and its values.

Kindly guid me how to resolve this issue....

 

the error showing in another report ;

PremK_2-1716809376220.png

 

HI @PremK ,

 

If the issue is the gateway, have you confirmed that the server that gateway is on is up and running?  I would restart it though to make sure nothing is blocking the gateway from working.  AFter rebooting that server, I would confirm that the gateway services are running.  Also, confirm that the gateway server has enough ram and isn't running at 100% all of the time.




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




Helpful resources

Announcements
July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.

PBI_Carousel_NL_June

Fabric Community Update - June 2024

Get the latest Fabric updates from Build 2024, key Skills Challenge voucher deadlines, top blogs, forum posts, and product ideas.