Forum Discussion

AmandaMW's avatar
AmandaMW
Regular Visitor
2 months ago
Solved

Changing Scorecard Status

I am new to this forum and new to Scorecards. I have just created my first Scorecard. I have populated Goals, sub-goals, sub-sub-goals, etc. I was happy with the Status labels, however after I had bu...
Need Help
  • Poojara_D12's avatar
    Poojara_D12
    2 months ago

    Hi AmandaMW 

    This happens because the underlying ID for that status rule got cached with the name "Bill" in your browser's session storage, even though you changed the label text back in the settings. To fix this permanently, go to your scorecard settings, open the status configuration pane, delete the broken "Not Started" status rule entirely, save the scorecard, and then re-create a brand new status rule named "Not Started" from scratch. Once you save the new rule, clear your browser's cache or refresh the page, and the new goals will stop defaulting to the old name.

     

Poojara_D12's avatar
Poojara_D12
Super User
2 months ago

Hi AmandaMW 

This happens because the underlying ID for that status rule got cached with the name "Bill" in your browser's session storage, even though you changed the label text back in the settings. To fix this permanently, go to your scorecard settings, open the status configuration pane, delete the broken "Not Started" status rule entirely, save the scorecard, and then re-create a brand new status rule named "Not Started" from scratch. Once you save the new rule, clear your browser's cache or refresh the page, and the new goals will stop defaulting to the old name.