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chsch
New Member

Changes colors between Desktop and Service

Hi, 
I have a problem with my theme on service. 
I created a custom theme that I user for all my reports. It works on desktop, but when I publish to service almost everything changes. This has not been an issue before. 
Ex  
Desktop:

chsch_1-1727076609730.png

Service:

chsch_0-1727076577028.png

What happened and how can I fix this?

1 ACCEPTED SOLUTION
v-zhouwen-msft
Community Support
Community Support

Hi all,

The fix is ​​expected to be deployed on October 5th.

 

Best Regards,
Wenbin Zhou

View solution in original post

7 REPLIES 7
v-zhouwen-msft
Community Support
Community Support

Hi all,

The fix is ​​expected to be deployed on October 5th.

 

Best Regards,
Wenbin Zhou

v-zhouwen-msft
Community Support
Community Support

Hi @chsch , @Schizzomarino  , @Sebastian_OC  , @Yug ,

This seems to be a known issue that has appeared recently. If there is an update or a temporary solution for this issue, I will post it here.

 

Best Regards,
Wenbin Zhou

Any update on that? Is it something that is going to be addressed within days or should we find workarounds? I cannot have business reporting in fuchsia pink...

Hi @mamal ,

Sorry, there is no easy mitigation at this time. This problem may be due to changes in the way typescript code is compiled. After the engineer modified the theme Json file of one of the customers, it can be displayed normally.

vzhouwenmsft_0-1727252700918.png

Engineers are still discussing how to deploy the fix.

 

Best Regards,
Wenbin Zhou

Schizzomarino
Helper I
Helper I

Same issue here, we have a rather complex theme setup and as of yesterday reports are not showing correctly on cloud anymore

 

We found that reapplying locally the theme and republishing fixes the issue, but this needs fixing on Microsoft side given the hundreds of reports affected

Sebastian_OC
Regular Visitor

We are facing the same issue, all our comany wide reports are showing up in very strange colors.

We received several tickets from our users. As I see this is not limitied to our environment. Hope Microsoft finds a quick solution for this.

Yug
Advocate I
Advocate I

I too have the same issue today that all of my reports changed its colors and themes. I do not know the the solution yet but to me seems like a bug in Power BI service.

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