Forum Discussion
Card (new) visual stopped working in service
Yesterday the card (new) visual was working fine in deployed report. Today no data is returned & just getting:
Couldn't retrieve the data for this visual. Please try again later.
When I realised the fix might be ages I didn't want to leave my clients without their key daily report so decided to ivnestigate myself. I stepped through recreating the cards from scratch step-by-step to identify what setting might be causing the issue. Guess what - couldn't repro the issue, got the cards working exactly as before. Deleted the problem ones and reinstated. Go figure
4 Replies
Hi sarahthebear ,
This issue has been confirmed as a known issue internally.Please be patient to wait for fixing. If there is any news, I will update it here.
Best Regards,
Clara Gong
If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
When I realised the fix might be ages I didn't want to leave my clients without their key daily report so decided to ivnestigate myself. I stepped through recreating the cards from scratch step-by-step to identify what setting might be causing the issue. Guess what - couldn't repro the issue, got the cards working exactly as before. Deleted the problem ones and reinstated. Go figure
