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MPaterson23
New Member

Card (new) Visual - Displaying value again but offset from first?

Hi everyone, I have a very strange visual bug today when viewing one of my Reports online using the service.

This is a premium workspace being used.

 

MPaterson23_0-1744196128441.png

Yesterday this displayed correctly but today bugged?

It loads correctly then a second later displays another value in the Card visual.

When viewing the same Report locally in Desktop it displays correctly.

 

MPaterson23_1-1744196715133.png

I've tried to republish and appears bugged again.

The report had not been change or edited in the last few weeks, simply refreshed daily.

There are other visuals in the same report that display okay.

 

I have searched to board before posting and could see anything similar.

I've tried clearing the cache, I've tried in private session also tried using Chrome.

Using Edge which is upto date, other users are getting the same bugged visual.

Like I said yesterday it was fine.

Any ideas or suggestions would be much appreciated.

 

Best regards

Michael Paterson

 

 

1 ACCEPTED SOLUTION
6 REPLIES 6
v-ssriganesh
Community Support
Community Support

Hi @MPaterson23,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.

v-ssriganesh
Community Support
Community Support

Hi @MPaterson23,

May I ask if you have resolved this issue? If so, please mark it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

v-ssriganesh
Community Support
Community Support

Hi @MPaterson23,

Thank you for posting your query in the Microsoft Fabric Community Forum, and thanks to @BITomS & @Idrissshatila for sharing valuable insights.

 

Could you please confirm if your query has been resolved by the provided solution? If so, please mark it as the solution. This will help other community members solve similar problems faster.

Thank you.

 

BITomS
Responsive Resident
Responsive Resident

Hi @MPaterson23 ,

 

If it's a genuine bug, then it may be best to raise it with MS Help as the screenshot below shows from the PBI Service. One thought I have is to check the "Selection" pane within your PBI desktop report to rule out the accidental duplication of the visual and/or a hidden/visible bookmark that may be causing it.

BITomS_0-1744198040850.png

 

Hi Tom, thanks for the suggestion I will reach out.

I am saying it is a bug as I have tried pretty much everything I can think of.

Also the fact one day it was okay then the next it is not without any changes made to it.

No one else is able to make changes and I've not touched it in weeks.

Reset filters, bookmarks, etc all the same result.

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