Card Visual Blank After Refresh

[anandsonar1]

Hello, I've created dashboard and published on Power BI Services, after refershing detasets in Power BI Services card visuals are getting blank. It is working fine in Power BI Desktop only I'm facing this issue in Power BI Services. I've checked all detatypes, updated power bi latest version and tried all possible tricks but still it is not getting resolve. 

Kindly advice how I could fix this issue. 

Thanks & Regards,

Anand

[Liyana_Afandi]

Same here. 

On Power BI Desktop, I have multiple cards and filters on the page and separately on the cards. however, only this one card display blank when it is refreshed on the desktop.

Background - data is linked to excel file in sharepoint. All other pages reading the same file and different tabs load successfully. Not the first time.

Can we fix the bug please, thanks.

[otravers]

Doublecheck that you don't have any unexpected filtering applying to your cards:

[anandsonar1]

Hello @otravers, I've checked there are no any unexpected filter applied to cards. Do you have any other ideas?

Kindly advise!

Regards, 

Anand

[otravers]

Is this after a dataset refresh in the service, or does this happen also just after publishing from Power BI Desktop?

[anandsonar1]

@otravers, Yes, this is after detaset refresh in power bi service. This is working fine even after refresh in power bi desktop. Also it working after publish in power bi service, but if I refersh detaset in power bi service, card visuals are getting blank.

Please suggest some solution. 

Thanks & Regards, 

Anand

[ribisht17 · Accepted solution]

@anandsonar1 

Please check this post   Blank visuals in Service but not in Desktop - Microsoft Power BI Community

The issue is only this report or for others as well ()

Any access issue with Power BI service

Regards,

Ritesh

[anandsonar1]

Hello @ribisht17,

I'm only facing this issue with this report. 
I've checked post of blank visuals in service but not in desktop and tried steps. 
Do you have any other solutions to get this issue solve?

Kindly address!

Regards, 

Anand

[anandsonar1]

Hi @otravers @Hariharan_R @Tutu_in_YYC ,

I've created dashboard and published on Power BI Services, after refershing detasets in Power BI Services card visuals are getting blank. It is working fine in Power BI Desktop only I'm facing this issue in Power BI Services. I've checked all detatypes, updated power bi latest version and tried all possible tricks but still it is not getting resolve. 

Before Refresh

After Refresh

Kindly advice how I could fix this issue. 

Thanks & Regards,

Anand