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anandsonar1's avatar
anandsonar1
Frequent Visitor
4 years ago
Solved

Card Visual Blank After Refresh

Hello, I've created dashboard and published on Power BI Services, after refershing detasets in Power BI Services card visuals are getting blank. It is working fine in Power BI Desktop only I'm facing this issue in Power BI Services. I've checked all detatypes, updated power bi latest version and tried all possible tricks but still it is not getting resolve. 

 

Kindly advice how I could fix this issue. 

 

Thanks & Regards,

Anand

Need Help

8 Replies

  • anandsonar1's avatar
    anandsonar1
    Frequent Visitor
    4 years ago

    Hi otravers Hariharan_R Tutu_in_YYC ,

    I've created dashboard and published on Power BI Services, after refershing detasets in Power BI Services card visuals are getting blank. It is working fine in Power BI Desktop only I'm facing this issue in Power BI Services. I've checked all detatypes, updated power bi latest version and tried all possible tricks but still it is not getting resolve. 

     

    Before Refresh

     

    After Refresh

     



    Kindly advice how I could fix this issue. 

     

    Thanks & Regards,

    Anand



    • anandsonar1's avatar
      anandsonar1
      Frequent Visitor
      4 years ago

      Hello ribisht17,

      I'm only facing this issue with this report. 
      I've checked post of blank visuals in service but not in desktop and tried steps. 
      Do you have any other solutions to get this issue solve?

      Kindly address!

      Regards, 

      Anand

  • otravers's avatar
    otravers
    Community Champion
    4 years ago

    Doublecheck that you don't have any unexpected filtering applying to your cards:

     

    • anandsonar1's avatar
      anandsonar1
      Frequent Visitor
      4 years ago

      Hello otravers, I've checked there are no any unexpected filter applied to cards. Do you have any other ideas?

      Kindly advise!

      Regards, 

      Anand

      • otravers's avatar
        otravers
        Community Champion
        4 years ago

        Is this after a dataset refresh in the service, or does this happen also just after publishing from Power BI Desktop?

  • Liyana_Afandi's avatar
    Liyana_Afandi
    Frequent Visitor
    2 years ago

    Same here. 

    On Power BI Desktop, I have multiple cards and filters on the page and separately on the cards. however, only this one card display blank when it is refreshed on the desktop.

    Background - data is linked to excel file in sharepoint. All other pages reading the same file and different tabs load successfully. Not the first time.

    Can we fix the bug please, thanks.