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Andre19uk's avatar
Andre19uk
Regular Visitor
2 years ago
Solved

Card (New) Visualisation issues in Power BI Service

Hi everyone,  I hope you can help me. I have this card (new) visualisation in Power BI desktop and upon publishing the report to Power BI Service, I have been informed that some users are unable ...
Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi Andre19uk ,

     

    This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.

     

    Best Regards,

    Neeko Tang

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi Andre19uk ,

 

Here are a couple of steps you can take to address this issue:

1.User Permissions: Verify that all users have the appropriate permissions to view the data in question. Check that the report is set up for RLS.

2.Browser Caching Issues: It's possible that caching in the users' browsers is causing the discrepancy. Ask affected users to clear their browser cache and refresh the Power BI Service to check if the issue persists.

3.Report Rendering: Sometimes, there might be a temporary rendering issue in Power BI Service. You could suggest the affected users to log out of Power BI, close their browser completely, reopen it, and then log back into Power BI Service.

 

Best Regards,

Neeko Tang

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