Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Compete to become Power BI Data Viz World Champion! First round ends August 18th. Get started.

Reply
chris__1
Advocate II
Advocate II

Capacity Metrics App not working

is the capacity metrics app currently not working? I get this error:

 

Internal Error: Error obtaining data location. . The exception was raised by the IDbCommand interface.

 

...and now I got an error in a Warehouse saying I exceeded my capacity, although I did not get any warnings via email (which are activated). Thats quite confusing...

1 ACCEPTED SOLUTION
ibarrau
Super User
Super User

Hi. I'm not really sure what's going on. However I can say that the first thing once you install it is getting at the Semantic model Settings, change the parameters, edit the data source credentials and refresh it. Once you do that, you can start using the App.

If you have done all that, I hope another user mate can help us. Otherwise you might need to contact support.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

View solution in original post

4 REPLIES 4
ibarrau
Super User
Super User

Hi. I'm not really sure what's going on. However I can say that the first thing once you install it is getting at the Semantic model Settings, change the parameters, edit the data source credentials and refresh it. Once you do that, you can start using the App.

If you have done all that, I hope another user mate can help us. Otherwise you might need to contact support.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

thanks @ibarrau ! after re-installing the app again I can now see the capacity metrics again!

 

So I can now see, that I did in fact exceed the capacity today.

 

It might be a coincident but the app stop working right at the same time I exceeded the capacity.

I really hope thats just a coincident, because that is exactly the moment when you really need the app!!

 

Also its quite disappointing, that the notifications that I activated in the Admin Portal did not get send.

I double checked if the Emails are set correctly and if the mail ended up in the junk folder - but they just did not trigger for some reason!

I'm glad it's working. Make sure the workspace for Fabric Capacity App is not using any dedicated capacity. Keep it at a shared capacity. My guess is that should make it visible, but I can be wrong because I think that semantic model is a direct query one to who knows whats data hosted where.

Regards,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

chris__1
Advocate II
Advocate II

i deleted the workspace and installed the Capacity Metrics App again, however now I get this error:

chris__1_0-1718733840448.png

 

Helpful resources

Announcements
August Power BI Update Carousel

Power BI Monthly Update - August 2025

Check out the August 2025 Power BI update to learn about new features.

August 2025 community update carousel

Fabric Community Update - August 2025

Find out what's new and trending in the Fabric community.