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weadick's avatar
weadick
New Member
4 years ago
Solved

Capacity Metrics Analysis - There was an error when processing the data in the database

We loaded the Capacity Metrics Analysis report on the new version of P1. The report/dashboard was working fine for a few months but now I get the message "There was an error when processing the dat...
Need Help
  • weadick's avatar
    weadick
    4 years ago

    found the cause of the issue.

    It is a legacy message. We have 5x P1's and by default the Capacity Name = Empty > which generates the error message.

    If I select "my" P1 the error message still shows as I move through my pages but the data seems to be okay.

    If I click on the "X" the message goes away and the data does not change. 
    I assume it is just a legacy message stuck as there likely is no refresh on the messaging area when the view is updated.
    I assume it is just a ghost message and it will be fixed in a future release. There may be the option to set one of the spaces as "default" but we do not want the 5 owners poking around eachother's P1s so "it is what it is".

    thanks for the help
    Chris

     

weadick's avatar
weadick
New Member
4 years ago

found the cause of the issue.

It is a legacy message. We have 5x P1's and by default the Capacity Name = Empty > which generates the error message.

If I select "my" P1 the error message still shows as I move through my pages but the data seems to be okay.

If I click on the "X" the message goes away and the data does not change. 
I assume it is just a legacy message stuck as there likely is no refresh on the messaging area when the view is updated.
I assume it is just a ghost message and it will be fixed in a future release. There may be the option to set one of the spaces as "default" but we do not want the 5 owners poking around eachother's P1s so "it is what it is".

thanks for the help
Chris