Forum Discussion
Cannot update app (button greyed out)!
Hi csk
You can sign out your account and clear broswer cache , then sign in your account . The update app button is not grayed out due to updates, there is currently no such setting .
There is a blog about new features of app , you can refer to it .
Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi csk
You can sign out your account and clear broswer cache , then sign in your account . The update app button is not grayed out due to updates, there is currently no such setting .
There is a blog about new features of app , you can refer to it .
Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
This is not the solution. Have the same issue and have attempted doing this multiple times in Chrome. Then tried to log in to Edge, which I never use, and have the same issue. Seems to have occurred after republishing reports with 'Allow User Personalization' selected. Was working fine prior. Please advise; cannot find any other related links to this issue. Thanks!
This is weird, but, here is what worked for us:
When first going intothe Workspace, there is a green "Update App" button on the upper right. Click it.
The next screen has the App name and a Description. (In our case, the Description was many many characters). On the lower right, the "Update App" button is grayed out.
We shortened the Description to under 200 characters, and the "Update App" button became green. Click it to update the App!
