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alen_rl
Regular Visitor

Cannot schedule the refresh of Usage Metrics Report dataset

‎09-06-2023 12:01 AM

Hi, I am trying to refresh Usage Metrics Report dataset. I am the owner of the dataset. The dataset stopped refreshing due to errors regarding invalid credentials. (My former colleague who was the owner of the dataset left the company). I took ownership of the datset but I cannot find a way to resume/schedule the refresh again. There's no option to refresh on the Report page too. Please advise.

alen_rl_0-1693983548836.pngalen_rl_1-1693983578125.png

 

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Message 1 of 8
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mussaenda
Super User
Super User

‎09-06-2023 07:26 AM

why don't you delete the usage metrics and generate a new one?

When the Report Usage Metrics Report stops refreshing – data witches (data-witches.com)

Message 8 of 8
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alen_rl
Regular Visitor

‎09-06-2023 07:15 AM

alen_rl_1-1694009620489.png

This error was thrown whem my former colleague's credentials became inactive. 

 

Message 7 of 8
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alen_rl
Regular Visitor

‎09-06-2023 06:10 AM

There is no error message. Just cannot find the option to set up/resume the refresh again between Query Caching and Server Settings.

alen_rl_0-1694005790473.png

 

Message 5 of 8
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mussaenda
Super User
Super User
In response to alen_rl

‎09-06-2023 07:09 AM

Show Details

Message 6 of 8
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alen_rl
Regular Visitor

‎09-06-2023 05:59 AM

Hi @mussaenda ,

I was able to enter my credentials and login, still there is no refresh option.

Message 3 of 8
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mussaenda
Super User
Super User
In response to alen_rl

‎09-06-2023 06:04 AM

what was the error msg?

Message 4 of 8
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mussaenda
Super User
Super User

‎09-06-2023 05:04 AM

Hi @alen_rl ,

 

You can edit the credentials and that will work

Message 2 of 8
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