Forum Discussion
Pascal
9 years agoNew Member
Cannot register using work E-Mail | E-Mail not found in @###.com
Hello, I am having issues signing up for the free version of Power Bi Service. Whenever I try to sign up using my work E-Mail I get the massage saying that my E-Mail was not found within my Organ...
ferreat
9 years agoNew Member
I am experiencing the same problem. My company domain is with Godaddy; but I am using the hosted email service provided by Zoho, i.e., there are no email accounts created on Godaddy servers but all of them are on Zoho servers.
When I try to sign up for free to Power BI I get the message that my user could not be found within my organization and then propmts a link below to sign in to my email within my organization which takes me to Godaddy.
Can you spot in my account what my problem might be?
Cheers,
GilbertQ
Super User
9 years agoI am using Zoho and have not had any issues when receiving emails from Power BI.
It would appear that your DNS for your MX records are not pointing to the Zoho servers
It would appear that your DNS for your MX records are not pointing to the Zoho servers