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Pascal's avatar
Pascal
New Member
9 years ago

Cannot register using work E-Mail | E-Mail not found in @###.com

Hello,   I am having issues signing up for the free version of Power Bi Service. Whenever I try to sign up using my work E-Mail I get the massage saying that my E-Mail was not found within my Organ...
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GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
9 years ago

Hi Pascal

 

What happens is that when the first person from your organization signs up to Power BI, in the background it creates an Azure Active Directory which is actually part of Office 365.

 

So as Anonymous correctly indicated you would need the person who is the Admin for your Power BI / Office 365 subscription have a look into the Azure Active Directory settings and what needs to be configured.

 

When I set mine up personally I did not have to do anything as I did receive the required email.

  • moliveira's avatar
    moliveira
    Frequent Visitor
    9 years ago

    Hi,

     

    Regarding this issue. I would like to setup a Power BI account but the company does not have Office 365 nor Azure. The company email is managed on prem.

    I've been trying to find a place where I can see what "work email" means. 

    Because you can have a company email based on something other then Exchange.

    Also if the company has Exchange and not Office 365, does Power BI work?

    I did a test with a company email and I got an error.

    Do I have to have Azure AD in order for this to work? Do I need to have Exchange online?

     

    Thx,

    Miguel

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User
      9 years ago

      Hi moliveira

       

      You do not need exchange or Azure or Office 365 to start it will create the Azure Active Directory for you in the background.

       

      And when I signed up I was and still am using another email provider and it send me the confirmation emails to sign up. So just make sure that you are receiving all emails.

      • moliveira's avatar
        moliveira
        Frequent Visitor
        9 years ago

        Thx GilbertQ. I guess that our customers that use for example GSuite form Google this is not going to work, since comercial email providers do not work.

        Also I assume that with this approach if we have several people in the same organization Power BI will be smart enough and use the same Azure AD for the entire organization right? In the Pro version it's possible to share reports within that organization without Office 365 as well?

         

        The Power BI website is not very clear on what is a work email. A lot of people use gmail for work. They should have a list of what email providers will not work.