Forum Discussion
Atanas_Atanasov
4 years agoHelper II
Cannot refresh dataset
Dear All, Hope my message finds you well and healthy! Can anyone tell me if they have received such an error when refreshing dataset in Service? NOTE: The report refreshes ok in De...
Atanas_Atanasov
4 years agoHelper II
Luca_Yu - thank you for your suggestion, they both match. To be honest I am getting a bit desperate on that... I've checked with some people from my organization as well and no one is able to help me with it. I haven't made fuzzy matching in PQ, my foreign and primary keys have the same data type, and my numeric type columns do not contain null. My last resort would be to start the report from scratch and see what would happen when I publish it again...
Luca_Yu
4 years agoRegular Visitor
Hi Atanas_Atanasov ,
Please try below steps:
- check your on-premises gateway: confirm it work well and can access the datasource
- check your connection: you can create a new report with the same datasource and refresh the dataset by the same gateway with the same gateway datasource -- in order to confirm the connection is right
- check your datasource: confirm the gateway datasource match the Desktop datasource, and the datasourcce has correct settings
Up to now I know the direction to try is only these, I hope to help you.
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.