Cannot refresh data due to internal service error

[kcantor]

Is there a problem with the service today? I cannot refresh a dataset on powerbi.com that has always refreshed. Of course when I try to submit a ticket it says they are out of the office due to  President's Day.

[cignum]

Experienced the issue all of a sudden after weeks of successfully completed scheduled refreshesand on-demand refreshes.
In my case, the cause was hidden in the settings / credentials.
Was difficult to spot because the "Data source credentials" section inside settings takes some time to enable.

[konstantinos]

There is a problem today in refreshing, uploading models.
Also I experience blank visual in reports - do not load.
Check the support page or O365 admin portal

[kcantor]

thank you @konstantinos. I have been out for a few days and this is my first day back. It is all falling to pieces. Unfortunately, I did not see this in time to prevent several attempts to reload. I have even updated all software. Now, I will wait with everyone else. TPTB will not be happy today.

[konstantinos]

Same to me..if we knew we could postpone the refresh..But..
Hope tomorrow they fix it...Hopefully my day is over for today (Netherlands)

[kcantor · Accepted solution]

Fortunately this resolved on its own. No real solution to list but going to mark as solved to close.