Cannot prolong trial version with bought PRO license

Hey Ulantbek ,

You are correct that the normal process is that you have a trial license and then you "upgrade" to the PRO license.  Normally, this is with the same userid.

It sounds like you are using three different userids - the one you are using for free trial, the one that you have licenses for "asiakg.onmicrosoft.com." and the one you eventually want.

The first thing to note is the userid that has the license is the userid you have to use.  You may need to work with your licensing agent to resolve that part.

As for moving from Trial to Pro licenses with different userids I have an idea.  I am not absolutely positive this would work but I think it will.  WIth the existing userid for the trial, share the report with the new userid that does have the license.  Then, sign in with the licensed userid and download the file/take ownership.  That should allow you to use the new userid without having to rebuild anything.