Forum Discussion

jcaranibar's avatar
jcaranibar
Helper I
10 years ago

Cannot pin custom shape map to a dashboard

Spoiler
 

I cannot pin a custom shape map to a dashboard. I get the message: "sorry can't pin the visualization yet try again later".

I can see the map without problem in the report, both desktop and service. So I cannot see in mobile PBI.

Help will be appreciated!

 

JCA

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi jcaranibar,

    Do you use custom map when creating shape map in Power BI Desktop? Based on my test, when I use built-in maps to create a shape map visual, I can successfully pin the shape map to dashboard as follows.


    However, when I use custom map, I get the same error message as yours when I pin the shape map to dashboard. But I am able to pin live page of the shape map to dashboard. Do you successfully pin live page in your scenario?


    Thanks,
    Lydia Zhang

    • jcaranibar's avatar
      jcaranibar
      Helper I

      Exactly. With live page is ok. The problem is pinning the custom shape map to a dashboard tile.

      thanks.

       

      JCA

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi jcaranibar,

        I have reported this issue internally, I will post back once I get any update.

        Thanks,
        Lydia Zhang