Forum Discussion

CAPSTALKER's avatar
CAPSTALKER
Helper I
7 years ago

Cannot download pbix

Hello Team, 

 

Since this morning I cannot download .pbix file from once of our tenants in Power BI Service. I get this error message: 

 

Unable to export to Power BI Desktop (.pbix) format

We couldn't export to .pbix format.
Please try again later or contact support. If you contact support, please provide these details.

Activity ID: 81562edb-abc1-4663-ba79-13dd6c7edf59
Request ID: 2bc0f390-5cc9-fbfb-23a3-fde54a9741cc
Correlation ID: e87b71db-cbb6-2a6d-cfc9-a23a4aa61d23
Status code: 404
Time: Wed Aug 14 2019 09:38:17 GMT+0300 (FLE Daylight Time)
Version: 13.0.10388.151
 
Could anyone please advise.

5 Replies

  • Hi there

    Was it working previously?

    Also was this an older PBIX, because from a certain date you cannot export older PBIX files?
    • CAPSTALKER's avatar
      CAPSTALKER
      Helper I

      I have never tried to download it before. 

      I was aware that 2016 and older pbixs cannot be exported.

      The pbix was created about a month ago.

      • GilbertQ's avatar
        GilbertQ
        Super User
        Ok cool, I am going to then guess there is some issue with the Power BI Service.

        Do you not have a previous version of the PBIX?