Forum Discussion

dhouchin's avatar
dhouchin
Frequent Visitor
9 years ago

Cannot create a group

We have had a few people in our organization with Pro licenses who are unable to create a group.  Here is the error we are getting: Something went wrong.   Couldn't create the group Please try a...
Need Help
dhouchin's avatar
dhouchin
Frequent Visitor
9 years ago

v-qiuyu-msftQiuyun Yu,

 

If only FTE individuals are able to now create groups, and not Pro licenses users, how exactly are we expected to colaborate with this software?  Given that there are only 2 differences regarding the Pro and Free licenses, The ability to colaborate accross O365 groups and an increase data refresh, per your page at https://powerbi.microsoft.com/en-us/pricing/, what is the point of a Pro license?  Is there another method available so multiple users can colaborate on a shared report and dataset?

v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi dhouchin,

 

All Power BI pro users are able to create a Power BI group, if group creation option is not disabled in your Office 365 tenant.

 

To share reports and datasets with multiple users, you can create a content pack: Organizational content packs: Introduction.

 

Best Regards,
Qiuyun Yu

  • dhouchin's avatar
    dhouchin
    Frequent Visitor
    9 years ago

    I work for a univiersity, so as far as I know we should not be considered vendors.  Do I need to reach out to your support department to resolve this issue?

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Community Support
      9 years ago

      Hi dhouchin,

       

      I already report this issue, and tried involve someone more familiar with this topic for a further look at this issue. Sometime delay might be expected from the job transferring. Your patience is greatly appreciated.  

       

      Thanks for your understanding and support.

       

      Best Regards,
      Qiuyun Yu

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Community Support
      9 years ago

      Hi dhouchin,

       

      I got the feedback that the group creation in Power BI is now controlled by the group creation in Exchange Online. In your scenario, please check in your Office 365 tenant whether group creation option is disabled. For more information, please refer to this: Prevent Users from Creating Groups in Office 365.

       

      Best Regards,
      Qiuyun Yu