Cannot copy some visuals from report

[paddysellsfruit]

Hi

We're in the UK, and this issue has been plaguing us since the start of this week (31st October).

We are able to copy some visuals, such as a Matrix, however when trying to copy the visuals we actually want to copy (a stacked bar chart and a line chart), we are all being returned back the "Something went wrong - We're not sure exactly what happened, but we couldn't copy that visual." message. 

Would appreciate any assistance on this, and would be good to know if others are having this issue too (doesn't seem to have been posted about by anyone else, unlike last time copying visuals went down and there were multiple posts)

Thanks

[v-zhangti · Accepted solution]

Hi, @paddysellsfruit 

It's a known issue , the ID is 347983003 . This issue will be fixed in 1-2 weeks . 

As a workaround, the customer can attempt these steps:

- Disable the title of the visual and save.

- Enable the title, save and try to copy.

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-zhangti]

Hi, @paddysellsfruit 

Check if there are any limitations on the visual you want to copy.

Q: Why is my visual not pasting correctly? A: There are limitations around copy visual as an image, including:

• For custom visuals
  • Visuals with applied themes and colors
  • Tile scaling when pasting
  • Custom visuals with animations
• Copying constraints
  • Cannot copy a freshly pinned dashboard tile
  • Cannot redirect users to content with Odata filters and sticky states such as personal bookmarks
• Applications with limited support for pasting HTML-formatted content from the clipboard may not render everything that was copied from the visual.

Copy and paste a visualization in Power BI - Power BI | Microsoft Learn

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Chaitu16]

I am also facing the same issue, but can't figure out why only table and matrix visuals are being copied but not bar and line chart visuals.

[Hickling]

I'm having the same issue. Worked up until recently. All standard visuals in an app from a published desktop dataset. None of them will copy, same error for all of them

Learn more just takes me to the information about how to copy visuals