Cannot connect to the mashup data source

[Anonymous]

Hi All,

Since last Friday, all published dashboard will no longer be refreshed in the Power BI Online Service while this has worked for months. The following message is displayed:

Cannot connect to the mashup data source

I did not succeed in finding out what caused this error and wondered if anyone could help me with this? I have already tried to restart the gateway and republish the dashboard, but this did not work.

If you need more information please let me know.

[Anonymous · Accepted solution]

Hi @v-frfei-msft,

After updating the gateway, the problem was not resolved. A restart of the gateway has solved the problem.

Thank you for thinking along!

[v-frfei-msft]

Hi @Anonymous ,

Please update your gateway to the latest  version and try again.