Forum Discussion
Cannot connect to Power BI dataset
Hi all,
I cannot connect to a Power BI data set from Power BI service or open an already made PBI report which is based on a Power BI dataset. I experience this issue for about 1 and a half weeks now.
I get the following message, Power BI desktop freezes and I have to use Task Manager to close it:
Cannot load model
We couldn't connect to your model in the Power BI Service. The dataset may have been deleted, renamed, moved, or it is possible that you don't have permission to access it.
None of the above-mentioned reasons seems to be present so I don't know what to do with this.
Do you have any idea about this?
Thanks in advance!
Bests,
Barna
Anonymous So we ended up taking a look at it with my network colleague and we've come to the conclusion that Power BI started to ask for MSSQL and https requests which couldn't get through our proxy. It's strange because we haven't done any changes related to that so probably something had to have changed on MS side. I couldn't find anything in the updates or Power BI blog so I can be wrong of course. Thanks for the help again!
8 Replies
Anonymous To clarify, is this report in your workspace or a shared workspace? Could someone have updated your permissions? Can you create a report on the dataset in the Power BI Service? Are there other datasets or report issues you are having within the same workspace? Does the file download, then blow up in Desktop?
Hi Anonymous ,
it's the same in a shared workspace and in my own as well. I'm an admin in the shared workspace as well and it happened with multiple (two to be exact) workspaces where I am an admin at.
When I download a simple file from a workspace it works.
The problem occurs when I trying to create a new file and connect to a dataset from the Service and when I open an already created report from my directory which has a datasource from a Power BI dataset.
(I created a workspace and there is currently two reports/files in it built on to the same dataset - the master is OK and working but the one I created on to the masters' dataset has this problem)