Forum Discussion

zhqigz's avatar
zhqigz
New Member
3 years ago

Cannot connect to MYSQL

Hi,

 

I already downloaded and installed mysql-connector-net (the one required to install before connecting to MYSQL).

 

However, when I tried connecting to a data base from MYSQL, it failed and said "We couldn't authenticate with the credentials provided".

 

Any idea why this is happening? I only had one root account in MYSQL and I know the password. But when I used this to try connecting, it just keeps failing.

Thanks so much!

Need Help
Tips and Tricks

2 Replies

  • v-xiaosun-msft's avatar
    v-xiaosun-msft
    Community Support
    3 years ago

    Hi zhqigz ,

     

    According to your error message prompt, it maybe a permission/authentication error. 

    I suggest that you can try to edit the credentials or delete the credential information in the data source setting and try again.

     

    Best Regards,
    Community Support Team _ xiaosun

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

    • zhqigz's avatar
      zhqigz
      New Member
      3 years ago

      Hi, I deleted all credential info and tried again but still having the same issue. What should I do next?