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tainguyen
Frequent Visitor

Cannot configure Power Bi Gateway Personal

Hi guys,

 

i am unable to configure my power bi gateway.

 

I have downloaded the software on my computer and entered in the windows credentials.

 

It also says that i am Connected: You're good to go!

 

When i refresh my Power Bi browser. it still says that i do not have any gateway installed or configured for the data souce in this dataset?

 

 

1 ACCEPTED SOLUTION
v-sihou-msft
Microsoft Employee
Microsoft Employee

@tainguyen

 

I have encountered same issue before. I did restart my computer. Launch Personal Gateway again. Then it works on Power BI Service.

 

Reference:

Troubleshooting Power BI Gateway - Personal

 

Regards,

View solution in original post

2 REPLIES 2
v-sihou-msft
Microsoft Employee
Microsoft Employee

@tainguyen

 

I have encountered same issue before. I did restart my computer. Launch Personal Gateway again. Then it works on Power BI Service.

 

Reference:

Troubleshooting Power BI Gateway - Personal

 

Regards,

Thank you for your help, I used a different internet browser which now says that i am connected!

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